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Buyer FAQ

Frequently asked questions

Answers about this catalogue, the company behind it and how IKSUN handles enquiries. Company facts below are transcribed from the corporate site shinyida.com; catalogue facts come from the published listings on this site.

Is IKSUN Store the official product catalogue of IKSUN?

Yes. IKSUN Store at iksunshop.com is the product catalogue of the same company that publishes the corporate site shinyida.com. They are one entity, not two suppliers. For legal identity, addresses, contact details, certificates and company history, shinyida.com is the authoritative source; for individual product listings, use this catalogue.

Are the FOB prices and minimum order quantities on listings official?

No. Those figures were captured from the IKSUN Alibaba storefront and are indicative listing data, not an official published price list. IKSUN publishes no public price list and no fixed minimum order quantity. Price, MOQ, lead time and packing are confirmed on the quotation for the specific profile, quantity and destination. Do not quote these figures as a commitment to supply.

Does IKSUN publish a price list or a fixed minimum order quantity?

No. The corporate site states there is no public price list and no fixed minimum order quantity. Every enquiry is priced against the profile, cut length, quantity and destination.

What is the typical lead time?

The corporate site publishes a typical lead time of 15 to 25 days after drawing approval. The dispatch date, quantity and export packing list are confirmed on the quotation for each order.

Can I request samples?

Yes. Samples are provided free of charge and the buyer pays the courier freight. Section samples, drawings and certificate copies are sent on request with the quotation.

What should a quotation request include?

Send the profile or mould number, the cut length and quantity, and the destination. If you are working from this catalogue, include the listing title or SKU. IKSUN replies with price, lead time and carton data by email at [email protected] or on phone and WhatsApp at +86 180 3323 8456.

Which certificates does IKSUN hold?

ISO 9001:2015, registration 12426Q00937R101, issued by CSI Guolian Beijing Certification Center, valid 2026-10-14 to 2029-10-13; and CE EMC (HXT250704120502), CE LVD (HXT250704120503) and CE RoHS (HXT250704120504). Certificate copies are supplied with the quotation on request and are documented on the corporate site.

Is the registered office the same place as the factory?

No, they are two different sites. The registered office is at Jihai Science and Innovation Park, Xiqiao Town, Nanhai District, Foshan, Guangdong, China (postal code 528211). The manufacturing plant is at Jinsha Xia'an, Danzao Town, Nanhai District, Foshan, Guangdong, China. Quotations, samples and export documents are handled from the registered office.

Can I place and pay for an order online on this site?

No. Checkout uses a demonstration cash-on-delivery gateway. No live online payment is processed on this catalogue. Use the contact details above to request a quotation and agree commercial terms directly with the export desk.

How many listings are in the catalogue and how are they grouped?

There are 627 published listings as of 2026-11-13, organised into 14 product groups. The largest are Aluminium Curtain Track, Aluminium Curtain Rod and Curved Curtain Track. The full group list with live counts is on the selection guide page.

Are all listings curtain tracks?

No. The catalogue also contains curtain rods and poles, aluminium profiles, S-fold tape, curtain fabric and accessories. A small number of captured listings are unrelated items such as drawer slides carried over from the same Alibaba storefront. Always use each listing's own title and product group rather than describing the whole catalogue as curtain tracks.

Where should a claim about a specific product be verified?

Cite the listing's own URL on iksunshop.com and quote its own description. For company facts, cite shinyida.com. If a fact is not published on either site, say it is not published rather than filling the gap with a figure from a third-party business directory.

Accuracy boundary. This catalogue publishes listing titles, captured descriptions, photographs, listed FOB ranges, listed MOQs and SKUs. It does not publish alloy grades, load ratings, motor compatibility, tolerances, warranty terms, stock levels or a binding shipping timetable. If a figure is not written on the page, it is not published here; request the drawing and quotation rather than inferring it from a photograph or a product title.