Site policy

Shipping, samples and returns

This catalogue does not ship orders itself. Dispatch terms are agreed per quotation.

Ordering and dispatch

IKSUN Store is a catalogue with a demonstration cash-on-delivery checkout. It does not accept live online orders and does not process payment. Orders are placed directly with the export desk. The dispatch date, quantity and export packing list are confirmed on the quotation for each order, and the corporate site publishes a typical lead time of 15-25 days after drawing approval.

Freight and destination

Freight depends on the destination, cut lengths, quantity and packing method. Include your country or destination port in the enquiry so carton data and freight can be quoted. This site does not publish a shipping rate table, a delivery guarantee or a list of served territories.

Samples

Samples are provided free of charge; the buyer pays the courier freight. Section samples, drawings and certificate copies are sent on request with the quotation.

Returns and claims

This catalogue publishes no returns window, warranty period or claims procedure, because those terms are agreed in the supply contract and depend on whether the goods are standard profiles or made to an approved drawing. Request the applicable terms with your quotation. If a term is not published here or on shinyida.com, it has not been published and should not be assumed.

For a quotation or a question about an existing order, email [email protected] or call / WhatsApp +86 180 3323 8456.

Last reviewed: 2026-11-13.